Send your interests before the tour
Tell us which products you are considering and whether you want to browse, compare or purchase. Textiles, rugs, leather and other crafts can each require time for explanation and comparison. A short list of priorities gives the guide something concrete to work with.
If you have a size, colour, material or intended use in mind, explain it. A rug for a particular room is a different brief from a souvenir you can carry in a bag. You do not need to decide on a purchase beforehand, but a clear brief helps avoid an unfocused walk.
Longstanding supplier relationships
The team works with a network of suppliers built through more than ten years of professional relationships. Their role is to help connect your interests with people who know the products they sell.
A trusted introduction is a starting point for asking questions. Discuss materials, how an item is made, dimensions and any relevant certification. Where a seller describes something as certified, ask what the certificate covers rather than treating the word as a general guarantee.
Your interests guide the shopping tour. The visit should give you space to compare and decide, without pressure to buy.
Bargaining should lead to a clear agreement
We help guests discuss prices and evaluate quality. A low price alone does not tell you whether two items are comparable. Materials, workmanship, size and delivery arrangements can all change what you are buying.
Before paying, make sure you and the seller agree which item is included, the final price, the currency and any extras. If shipping is part of the purchase, keep its cost and conditions separate enough to understand them.
Shipping needs its own conversation
The team can help arrange door-to-door shipping. Before a purchase is finalized, ask for the destination coverage, carrier arrangements, estimated timing and written terms for loss or damage.
International delivery can also involve customs charges or import requirements. These should be discussed for your destination; an offer of delivery should not be read as a promise that every possible charge is included.
A simple shopping brief
Answering these questions gives your private guide a useful brief and gives you more control over the visit.
- What are you looking for, and how many items?
- Which materials, sizes or colours matter?
- Do you plan to carry it yourself or arrange shipping?
- Do you have a working budget?
- Would you prefer a focused buying visit or time to browse?